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© 2017 Little Bubba Boxes
FREQUENTLY ASKED QUESTIONS

If you have a question that doesn't appear below please email hello@littlebubbaboxes.co.uk  and we’ll get back to you as soon as possible.

THE PRODUCT

Q.

Can I send a Little Bubba Box directly to the recipient?

A.

Absolutely. If you select the gift option at checkout you have the option of including a personal message which we will pop in the box for you. Remember to enter the recipient’s address in the delivery section. We never include any invoice or payment details within our deliveries.

Which box should I choose?

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Which box should I choose?

A.

The four Little Bubba Boxes we currently offer have been curated with a growing newborn in mind and each box broadly covers the first 4 quarters of a baby’s first year (Snuggle: 0-3mths, Chew: 3-6mths, Munch: 6-9mths,
Move: 9-12mths) but we all know babies reach different stages at their own pace and any of the boxes would be a welcome gift for a new mother and their little one.

Select any of the available boxes, spoil them with a subscription for all four or if you're really stuck why not send them a gift voucher for a box and let them choose!

Q.

Where are your products made?

Q.

Where are your products made?

A.

Our own brand Little Bubba Boxes products are lovingly handmade in Cornwall where we are lucky enough to live. This is where each of the boxes are packed (with love) too.

 

The beautiful brands we have chosen include other homegrown UK companies, fabulous modern products from Scandinavia and worldwide brands as far afield as Australia.

 

For further details see our ‘product specifications’ and for more information on our brands see our Collaborators page.

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Q.

Are your products safe for babies?

A.

They certainly are. All toys carry the CE mark and all products have been safety tested and use the best materials.

 

For full details see our product specifications.

Q.

How are the products packaged?

A.

Each Little Bubba Box delivery comes carefully packed with love to provide the best experience on opening. The gifts are wrapped together in luxury tissue inside our beautiful branded boxes. With a pattern designed by surface pattern designer Rachel Cave and all our own branding kept to the bottom of the box these can be used at home for keepsake boxes or useful bits and bobs boxes.

Q.

Can I mix and match the products from different boxes?

A.

At this stage we can only send each box as detailed on our website. The products in each box have been carefully picked to provide a themed gift and practically the size and weights of various products mean that it may not be possible to mix and match. We do hope to offer a bespoke service in the future but for now we hope you enjoy the selections that we have made for you.

Q.

Do you offer boxes for older children?

A.

Watch this space! We are currently developing boxes for toddlers and will update our website as soon as they are available.

Q.

Why should I choose Little Bubba Boxes?

A.

Each of our boxes contain some of the very best products available for babies of modern mamas. The contents are fresh, design led and gender and age neutral meaning that they can safely be bought for any baby or even purchased in readiness for a new arrival.

 

We have done the work for you so that you can give a carefully curated, beautifully packaged selection of gifts with just a few clicks. Our blend of fabulous brands and our own bespoke products mean that these combinations are not available anywhere else. If that wasn't enough Little Bubba Boxes also represents value for money as you are paying for only one lot of postage for a selection of products from worldwide brands and the packaging means no need to buy wrapping either!

PAYMENT

Q.

What payment methods do Little Bubba Boxes accept?

A.

We accept online payment in a secure environment with Visa and MasterCard credit cards and Maestro and Visa Debit cards. We also accept payment via PayPal. Sorry, we do not accept cheque or cash payments.

DELIVERY
 

Q.

When will my order be dispatched?

A.

We dispatch orders Monday-Friday and as long as your order is received by 6pm it will be sent the next working day.

Q.

Who will deliver my order?

We use Royal Mail to deliver each Little Bubba Box and our standard delivery option is Royal Mail second class. We do offer first class, next day and international shipping options. Standard Royal Mail delivery usually takes between 2 and 8 working days. Please contact us at hello@littlebubbaboxes.co.uk if the order has not been received within this time.

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Q.

Can I amend an order?

If you wish to amend an order or delivery address please contact us at hello@littlebubbaboxes.co.uk as soon as possible and we will endeavour to help you. Unfortunately if we have already dispatched your order we will not be able to change anything and you will need to use our returns facility instead.

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RETURNS
 

Q.

Can I return the box if I'm not happy?

We want you to love your Little Bubba Box and if you don't we want to put that right. Please return the box in the condition it arrived with you, with all tags on products and all items in the box. If one of the products is faulty please contact us at hello@littlebubbaboxes.co.uk and we will cover the cost of your return. If there are no faults with any products then you will need to pay for the return postage and we recommend using registered post to be sure it arrives with us. Please ensure all returns are sent to us within 28 days. We cannot be held responsible for returned items lost in transit.

 

Return address:

Little Bubba Boxes

79 Mount Ambrose

Redruth

Cornwall

TR15 1NR

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THE PEOPLE

Q.

Who's behind Little Bubba Boxes?

We are Helen and Becky - friends, marketeers, mummies. See more about us in our About section!

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Where are you based?

Q.

A.

We are lucky to be in sometimes sunny, sometimes drizzy, always beautiful Cornwall.

How do I contact you?

Q.

A.

Contact us on hello@littlebubboxes.co.uk and we will get back to you as soon as possible Monday-Friday. Sorry that we can't offer you a phone number or weekend contact but we are a small business with young families. Let us know though if you need urgent help and we will always do our very best to help you out.

Q.

Can I follow what you are doing?

Yes please! We are on Instagram (Little Bubba Boxes), Facebook (LittleBubbaBoxes) and Twitter (@BubbaBoxes). We'd like to show you what we’re up to but more than that we'd love to see you what you're up to and how your bubbas are enjoying their Little Bubba Boxes - so don't forget to tag us!

 

Sign up for our newsletter for new products, competitions and regular blogs and check us out on Pinterest too.

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HAVE WE MISSED ANYTHING?

PRESS ENQUIRIES

 

Please contact us on hello@littlebubbaboxes.co.uk

 

SUPPLIERS

 

If you have a product you would like to be included in a future box we'd love to hear from you hello@littlebubbaboxes.co.uk

 

CORPORATE ENQUIRIES

 

Our boxes are really popular with organisations looking for an ideal gift for customers or maternity gift for members of the team. Please contact hello@littlebubbaboxes.co.uk for further information and terms.